Orders
When we can do the order?
Our workshop operates daily from 10am to 8pm including public holidays (subject to availability). You can select any date for your pre-order. However, if the date cannot be selected on the calendar, it means we're fully booked on that day.
How to make an order online?
Step 1: Pick your favorite bouquet or item "Add to cart"
Step 2: "Pick a date", Write your "Message" & Fill in the "Delivery details" OR Click “Continue Shopping” to continue add other products into the cart
Step 3: Select your Delivery Area "KL Area" or "Other Area"
Step 4: Complete Payment
May I customize my bouquet designs with my favorite flowers?
Yes, you can! Just send us a message through WhatsApp of your thoughts and ideas and we will discuss from there whether we are able to fulfill your needs. You can basically customize the entire bouquet from flowers to wrapping papers and even the design of the bouquet that are available at our workshop.
When is the delivery time if I order a bouquet?
There will be 2 time slots for delivery:
Morning session from 10am to 4pm,
Evening session from 4pm to 8pm.
Same day delivery is available to order BEFORE 4PM. But you can call us at 60132139431 or Whatapps if you need the bouquet after the cut off time.
Self-Pick up is available from our workshop with appointment only.
Payment
What is the payment option?
We accept all major credit cards (Visa & Mastercard) for payment. Other payment option is online bank transfer through Maybank upon request through Whatsapp.
What should I do when my credit card payment is failed?
Please contact/Whatsapp us (Whatapps ) to check the order status and payment.
If there is no one to receive bouquet when we reach to the delivery address?
Re-deliveries Please note that for re-deliveries in circumstances such as one listed below, will be charged at RM30.
As such, we advice customers to include a location in the "Nominate a Safe Place for Flowers" box during checkout to prevent unnecessary charges.
1. Wrong delivery address
2. Invalid delivery address
3. Recipient is not home, and both the buyer and recipient are uncontactable for more than 10 mins, without any prior special delivery instructions given.
Delivery
Standard Time Delivery
There are two delivery session.
Mondays to Sundays: 11am to 5pm, 5pm to 8pm
Public Holidays: 11am to 5pm, 5pm to 8pm (subject to availability)
We arrange our delivery for you within the time frame that you choose. While we do the utmost best, we can to deliver your flowers on time, unfortunately there are still things we can't control like extreme weather, heavy traffic jam on road which might delay our delivery time. We will do absolutely everything we can to solve this problem when this occurs and appreciate your patience and understanding during these times.
Specific Time Delivery
There will be extra charges for specific time which is to be delivered before 9:30am and after 8pm. So, make sure to place your order online with your preferred date and pin-point time precisely. Please allow a 60 to 180 minutes grace period due to potential unforeseen traffic or weather circumstances.
Self Collection
RM 5
Make your order online & collect your item during your selected date & time slot.
Our time slots are: Mondays to Sundays: 11am to 8pm.
Public Holidays: 11am to 9pm. (subject to availability)
Self-Collection Location: Empire Damansara, Petaling Jaya 47820 Selangor , Malaysia
What is the coverage area and the delivery charges?
We are using Lalamove for price estimation.
We deliver in Kuala Lumpur, Selangor including these popular areas:
Kuala Lumpur
- Bangsar
- Cheras
- Kepong
- Sri Petaling
- Setapak
- Damansara
- KLCC
- TTDI
- Kuchai Lama
- Pandan Indah
- Bangsar South
- Bukit Jalil
- KL Sentral
- Wangsa Maju
- Gombak
- Mont Kiara
- Old Klang Road
- Serdang
- Bukit Bintang
- OUG
- Pudu
- Sentul
- Taman Desa
- Brickfields
- Jalan Ipoh
- Pandan Jaya
- Taman Melawati
- Sri Damansara
- Sri Hartamas
- Sungai Besi
- Bandar Menjalara
- Bandar Sri Permaisuri
- Damansara Heights
- Jalan Ampang
- Setiawangsa
- Taman Connaught
Selangor
- Puchong
- Klang
- Shah Alam
- Subang Jaya
- Kajang
- Setia Alam
- Cyberjaya
- Kota Damansara
- Kota Kemuning
- Bangi
- Petaling Jaya
- SS2
- SS15
- Ampang
- Rawang
- Seri Kembangan
- Kelana Jaya
- Semenyih
- Puchong Jaya
- Selangor
- Bukit Jelutong
- Selayang
- Sungai Buloh
- Ara Damansara
- Balakong
- Banting
- Gombak
- Serdang
- USJ
- Damansara Perdana
- Puchong Perdana
- Bandar Sunway
- Bandar Puteri Puchong
- Batu Caves
- Sepang
- SS14
- PJ Old Town
- Port Klang
- Putra Heights
- Saujana Utama
- Subang Perdana
- Bandar Utama
- Damansara Jaya
- Damansara Utama
- Mutiara Damansara
- Subang Bestari
- Valencia